Digital Skills Area 2D

GENERATIVE ARTIFICIAL INTELLIGENCE

GENERATIVE ARTIFICIAL INTELLIGENCE

Generative artificial intelligence is a useful support tool but prone to errors. Use it with critical curiosity and caution, always protecting confidential data.
Using prompts
ANALYZE SOCIAL DATA

ANALYZE SOCIAL DATA

Engagement and content reach drive social positioning choices. Turn digital channel analysis into concrete communication strategies.
Synthesize results and strategies
AI GOVERNANCE

AI GOVERNANCE

The most powerful technologies demand proportionate responsibility. Govern the adoption of generative algorithms ethically, consciously, and securely.
Ethical and responsible use
BENEFITS OF GENERATIVE AI

BENEFITS OF GENERATIVE AI

Generative AI performs best when human oversight remains. Use it to speed up tasks, but never stop checking the quality of generated content.
Optimize with critical review
SOCIAL MEDIA

SOCIAL MEDIA

Every social media has its own language and audience. Tailor content and interactions to the target, choosing the right channel, tone, and pace, and measuring the engagement achieved.
Know how and what to communicate
PLAN YOUR CONTENT

PLAN YOUR CONTENT

Strong communication defines your organization's face. Plan consistent content that strengthens your corporate image. Handle online criticism with balance.
Communication identity
SMARTPHONE AND SOCIAL MEDIA ADDICTION

SMARTPHONE AND SOCIAL MEDIA ADDICTION

Notifications and constant scrolling erode focus and performance. Schedule screen-free breaks and set disconnection rules for healthier tech use.
Aim for digital wellbeing
COMMUNICATION CAMPAIGN

COMMUNICATION CAMPAIGN

An effective communication plan is a set of small, coherent stories. Train yourself to coordinate different media, channels, and timings and to bring them together around a single message.
Managing multiple narratives
WRITE ONLINE

WRITE ONLINE

Every piece of content published online shapes corporate reputation. Respect netiquette and learn strategies to express yourself with measure and accuracy.
Company policy and prohibitions
CORPORATE STORYTELLING

CORPORATE STORYTELLING

Corporate messages gain strength when they follow an engaging narrative. Tailor the story to your audience to create value and make it credible with real examples and data.
Create value
TECHNOLOGICAL INNOVATION

TECHNOLOGICAL INNOVATION

Innovating means working better, not more. Adopt new technologies and integrate them into your routine to simplify and speed up recurring tasks.
Greater efficiency and speed
PROTECT REPUTATION AND DATA

PROTECT REPUTATION AND DATA

Every digital trace published online shapes your personal image. Protect corporate reputation, along with confidential information and data.
Sensitive and confidential information
Filters
Area:
Cognitive
Emotional
Relational
Achievement
Managerial and Administrative
Digital skills
Competence:
Context Awareness and Orientation to Innovation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Emotion management
Stress and Organizational Well-being
Listening and communicating
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result-oriented
Potential, soft skills, and self-development
Process Management
Group guidance and leadership
Employee Development, Feedback, and Delegation
Motivation and growth
Sustainability and resource optimization
Promoting change
Coaching
Evaluating performance
Personnel selection
Digital awareness
Web, social media and artificial intelligence
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